Author: Wayne Hedlund

  • The Internet is a Mission Field

    I ran across this great little video today (90 seconds) that challenges us to include social media and the internet in our creative outreach strategies. How about your church? How’s your website look to guests and those in your community? If you’d like some genuine, unbiased feedback, send me an email. I’ll look it over and give you some thoughts to consider.

    You also might want to check out this article by the good people over at Willowcreek entitled, “Your Digital Front Door“.

    Internet: A Mission Field from Resolute Creative on Vimeo.

     

  • Great Guest Friendly Posts

    guest-friendly-greeting

    Following are some great posts I’ve discovered in my blog reading that relates to the issue of Guest Friendliness and Customer Service in the Local Church. Forward them on to your ushers, greeters and leadership teams! Enjoy.

    Guest Friendly Series by Wayne Hedlund
    When I did a Google search on “Guest Friendly Church” I was so proud to see several of my very own posts on the first page of results, so it seemed OK to me to include them with everyone elses. If you haven’t read through this series of posts, I invite you to do so. Read More.


    First Impressions Are Virtual by Evan Courtney
    Last summer my family went on vacation with my in-laws to Branson, Mo. When Sunday rolled around it was defaulted to me, being the pastor in the family, to pick a church to attend. I didn’t know anything about churches in the area so I resorted to Googling “Branson church.” Read More.


    8 Points On Great Customer Service by Brad Lomenick
    I’ve worked on some great teams over the past several years, and seen great customer service in action. One of the places I learned the most about great customer service was Lost Valley Ranch, an incredible 4 diamond guest ranch in Colorado. Read More.


    What Do Our Guests Want From Us? by NorthPoint Guest Services
    Every Sunday, every guest who comes into our church wants something from us. If we’re lucky, they will walk up to us and ask for it. Most Sundays, though, they don’t even give us a hint. We just have to guess. Guest Services volunteers are on the front line of giving each guest what they want. What a privilege! And what a responsibility! Read More.


    How To Create A Great First Impression by NorthPoint Guest Services
    “First impressions can greatly impact the emotion consumers feel for a brand. What are first impressions like for your customers?” – The Disney Institute via Twitter What a great question for churches to ask! Every Sunday you create a first impression. When guests first experience your church, they feel something towards your church. Read More.


    My VIP Experience at Elevation Church: First Impressions Matter by Tim Schraeder
    First impressions matter. Oftentimes in the programming and planning of church services we can quickly neglect an important aspect of our worship gatherings: how we welcome first-time visitors. Read More.

     

  • Leading Within The Law of Gravity

    leadership-gravity

    Last week I introduced the idea of Leadership Gravity. This phrase was originally explained to me by Kevin Myers at a seminar I attended a few weeks ago.

    Kevin expounded on the idea that every leader is going to be pulled down by something. We live within the law of leadership gravity, and just like the physical law of gravity, we should accept it and work with it. Again, I talked a little more about this right here. However, he also noted that it seems there are some small few who seem to live ABOVE the law of leadership gravity. That is, there are those that seem to be able to defy the natural pull of resources, people, finances, etc.

    As an example, Kevin suggested that Andy Stanley and Craig Groeschel operate somewhere in outer space. Whatever they do seems to turn to gold. He said, “They do things in leaps that we who are under the law do in layers.”

    It can be so easy for us to see these people’s amazing success and want to emulate everything they do – with the mild hope that perhaps we can find relief from the pull of leadership gravity in our respective ministries. This is where we could get ourselves in trouble. Every seminar, workshop, conference, video, and lesson we hear from individuals who seem to accomplish things in one fell swoop that we may never accomplish in 30 faithful, hard-working years, is an opportunity for us to set ourselves up for failure or success.

    It’s quite simple, and again I’m quoting Kevin Myers: “You can learn from those who lead in leaps, but you can’t lead like them.” Let’s remember to focus more on ideas and principles and less on methods and specific strategies when we listen to successful pastors and leaders. Ask the Holy Spirit what He wants you to grasp from others’ success, and set the rest on the shelf for another day.

    photo credit: Donovan Henneberg-Verity via photopin cc

  • Procrastination Inception

    procrastinationI ran across this great little video about the science of procrastination on churchm.ag the other day and just had to spread the wealth. Great stuff. Enjoy!

     

    photo credit: splitbrain via photopin cc

  • Leadership Gravity

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    A couple of weeks ago I got to attend a seminar hosted by Northeastern Seminary. The keynote speakers were Kevin Myers and Dan Reiland, pastors at 12 Stone Church in Atlanta, GA. Needless to say, it was one of the better workshops I’ve attended over the years. In today’s post I’d like to talk about a principle Kevin shared in his first session of the day.

    He called it “Leadership Gravity”.

    We all know what gravity does – simply put, it pulls us down. Gravity is a fact of life. We don’t argue with it or try to defy it. It can’t be done. What we can do is cooperate with it. We build machines that work within the laws of gravity. We discover how gravity works and apply that knowledge in our everyday lives. For instance, when I go out and throw the football around with my son, I use my very limited knowledge of gravity to determine how high and hard to throw the ball. Most of the time, I’m close to the mark. I never think to myself, “Man, if I didn’t have to deal with this gravity, it’d be so much easier to throw this ball that distance!”

    Leadership Gravity can be defined similarly – “When you lead, something will pull you down.” It’s not something we can change, fix, or remove from our lives. It’s meant to be accepted, just like we accept the fact that we are bound by the laws of physics in the natural. 

    Here is just a few examples of things that will exert ‘leadership gravity’ on us over time: resource challenges, financial challenges, people challenges, mission & vision slippage, culture shifts . . . you get the idea.

    The wise leader won’t complain, get angry, resentful or frustrated about leadership gravity. He’ll accept it, and find ways to work with it. Remembering that we will always be bound by ‘leadership gravity’ could very possibly play a big role in relieving the stress and burden you’ve been carrying. It’s OK for you to have limitations, challenges and setbacks. It’s part of what it means to lead. Rather than fret over it, let’s work on figuring out how to throw the ball better.  

     

    photo credit: Greg V Music via photopin cc

  • Values Shape Culture

    bio-pic-joshua-finleyThis is a guest post from Pastor Joshua Finley, Lead Pastor at Elim Gospel Church in Lima, NY. I ran across this post on his blog this morning and felt it appropriate to share with you (with his permission, of course). Enjoy.


    Values, more than vision, shape a culture.

    Having a lack of vision is bad, really bad. Without vision people are stuck, literally immobilized and eventually perish. Having skill and competency is so important. Without a skill-set matching your role, you and those around you will be frustrated and ineffective.

    Having the wrong values is deadly to a culture.

    Every leader is a “cultural architect”, one who actually shapes external environments by their internal reality. Cultural architects without vision are stuck. Cultural architects without the right skill set are ineffective. Cultural architects without an aligned value system are destructive.

    It is one thing to be ineffective and a totally another thing to be destructive to the environment that is being built. Misaligned values bring toxic emotions and cancerous growth to a culture. Values, more than vision or skills is what shapes a culture.

  • 19 Tips on Preaching

    I received this email from the team over at preachingrocket.com yesterday and thought it was so helpful I should share it with you. These people know what they’re talking about. You may recognize them from the webinar they hosted and I wrote about entitled,Preach Better Sermons Online Conference. I recommend their webinars and services to pastors at large! Enjoy.

    logo_preaching

    We wanted to share some tips with you that you could apply to your message this week. Don’t try to use all nineteen this weekend just chose one or two to incorporate into your message this Sunday.

    • Get feedback on your message BEFORE you preach it.
      Feedback after the fact is great, but if you seek input before you preach, you can make your message better. This could be as simple as sending it to another pastor, another staff member, or a volunteer or two in your church. Chances are, there are people in your congregation who would review your message seriously and be a great help to you. Ernest Hemingway said the first draft of anything is #$&*@, so make sure you never preach your first draft.
    • Finish on time.
      Whether you use a countdown clock or a watch, it’s a good idea to stick to the allotted time. The Gettysburg Address has 300 words. Nobody remembers the other guy who spoke that day (who spoke for a couple of hours). Besides, nobody ever got mad at the preacher for finishing a few minutes early.
    • Don’t hide in the greenroom.
      Connecting with real people before your message is one of the most powerful things you can do. Last minute study is a sign of poor preparation and while some last minute prayers are always appropriate, that doesn’t mean you can’t speak a few words to people in the congregation. Leave the green room mentality and shake hands with people.
    • Pick a point.
      Most sermons try to cover too much information, so pick a point and stick to it. One 30-minute message isn’t going to be the final word on any topic. If you want to learn how to make that point memorable and sticky, here’s a free webinar that might help.
    • Be interesting.
      Helpful content that doesn’t engage the audience won’t have the desired effect. In other words, be interesting. Boring presentations, lifeless information, and passionless points will sail right over the head of the congregation. And over the head misses the heart every time. It’s absolutely imperative that you have accurate, Biblical content. But it’s equally important to present it in a way that connects.
    • Stories say it best.
      You’ve listened to speakers too, and, chances are, when the speaker told a personal story, your interest level increased. There’s something about stories that cause people to lean in. So make sure you tell a story every ten minutes or so. “Stories are the most powerful delivery tool for information, more powerful and enduring than any other art form,” writes Nancy Duarte.
    • Know your material.
      Before you preach your message to anyone else, you should preach it to yourself. Be familiar with your content so you can preach from your heart. A reliance on notes could be a sign that you don’t know your material. That’s why we teach members how to finish early in the week so the message can sit in a crockpot.
    • Get better as a preacher, don’t just work on your next message.
      Watching yourself on video is a great way to improve. Joining a community of people committed to improvement might also be right for you. For most churches, the sermon is the most visible thing you do and a key component in the discipleship process. So don’t get stuck in a rut, get better.
    • Speak to everyone.
      Those football stories you tell are awesome, and about 30% of the audience really relates to them. Referencing 2 Peter commandment on the fly is cool, but unchurched people think you’re talking about a race. You’ve got a diverse audience – that calls for diverse application and varied illustrations. Make sure your message is sensitive to your audiences (yep, you have more than one).
    • You’re not preaching in the first century.
      From time to time, I meet people who say, “Jesus didn’t need PowerPoint.” That’s true. (He would have used Keynote or ProPresenter anyway.) But Jesus was preaching in a first century context that didn’t have electricity. You didn’t ride on a donkey to church or ask the congregation to bring grain to the alter. It’s okay to use modern methods to communicate a timeless message.
    • Preach to who is NOT there.
      If you want guests, address guests. If you want to reach men, talk to men. If you want to reach the educated, add a little more intellect. Preach to who is NOT in the room, not just who IS in the room.
    • Summarize your sermon for twitter.
      Your sermon needs a central theme or a big idea. J.H. Howett was right when he wrote, “I have a conviction that no sermon is ready for preaching not ready for writing out, until we can express its theme in a short, pregnant sentence as clear as crystal.” We’ve got a
      free webinar that will help you craft these simple statements.
    • Find common ground.
      People don’t think preachers have real lives, real marriages or real struggles, so the fact that you’re a preacher is NOT instant credibility. Make sure you find common ground with your audience to let them know that you share some of their struggles, doubts and feelings.
    • Talk about your failures, not just your successes.
      John Maxwell said if you want to impress people, talk about your success, but if you want to impact them, talk about your failures. When you appropriately share your struggles, mistakes and failures, and communicate from a place of humble brokenness, you’ll make a far greater impact on your congregation.
    • Make people laugh.
      Everybody wants to laugh, and you don’t need to disrespect God’s Word or be a comedian to make people smile in church. Proverbs 17:22 says a joyful heart is good medicine. So let’s not talk about a boring God with lifeless sermons and give people the impression that God has no personality. God created laughter…it’s okay for it to happen in church.
    • Present Jesus as the hero.
      Not the audience, not you, not even the church. No matter your topic, you can find a way to point to Jesus. By the way, that’s exactly what Jesus did when he opened up the Old Testament scriptures and connected the dots for people.
    • Preach to inspire action, not just to inform.
      What do you want people to DO as the result of hearing this message? When Peter finished preaching in Acts 2, he told the people exactly what they should do (repent and be baptized). Make sure you’re not just presenting information but calling people to action.
    • Add some visuals.
      Whether it’s a graphic, or a slide, a prop or an object lesson, look for ways to make your words visual. Study after study shows this is the key to rememberability. If this doesn’t come natural to you, fight through the hard work…it’s worth it.

    One of the most significant things you can do as a communicator is work ON your skill and develop your calling. This is very different from working on your next message. It’s why we created the Core Coaching Program.

    Thanks for letting us serve you today!

    Michael

    CEO of The Rocket Company

    P.S. Here is a summary of the FREE stuff in this email:

    • Preaching With A Point Webinar: How to craft a memorable bottom line statement each week that your church attenders will be repeating on Wednesday at Starbucks.
  • God the Master Planner

    Blast from the past . . . originally posted on September 3, 2010.

     

          

     

    Isn’t it great to know that “planning” is God-inspired? He has no desire for us to live our life and run our ministry “spur of the moment” or spontaneously every second of every day. Oh, there’s room for that, at least I hope there is since I participate in unanticipated activities fairly regularly. But God is into planning. In fact, He is the Master Planner.
    Just go outside and look at this world we live in. Wow. And the stars, each a massive inferno so expanse that we can see them millions of miles away. Last week I discovered a praying mantis clinging to my screen door. I gave him a good look. The design and symmetry and “perfection” of this little noble creature is just as awe-inspiring.

     

    Genesis 1 says that God built all of this in seven days, in a particular order too. It would be interesting to know why he created the animals in the water and air on one day and the land animals on another. Why not both the same day? Or the other way around? Must be some serious strategic planning going on there. I mean, if I were God, I think I’d just do it all at once. But God saw it fit to phase creation in, even including a day where He intentionally did nothing.

     

    Wow. Thanks God, for reminding us that you’re into planning. It’s a reminder to us that every moment we spend thinking about the future and building processes, steps, and ‘plans’ towards that future we are participating in a God-inspired activity.
  • Robert L. Montgomery

    “It’s just as rude to step on people’s ideas as it is to step on their toes.” 

  • Antony Jay

    “The uncreative mind can spot wrong answers, but it takes a creative mind to spot the wrong questions.”