I love to tell the story about a large church in New York City that invites anyone who wants to be a greeter to join them Sunday morning. In the back room, before people begin arriving for church, all volunteers are asked to line up and smile. The pastor in charge then points to different people down the line to be the greeters for the morning, encouraging everyone else to work on their smile before coming back.
The fact is, just because someone is a nice person doesn’t necessarily mean they would make a great greeter. The best greeters are those that help attendees feel both welcome and at home as they arrive at church. They will help ease worries, reduce tension and are an important part of a first time guest’s first impression.
The Exceptional Greeter Workshop.
I’d like to introduce to you, ‘The Exceptional Greeter’ workshop, where I share some basic principles that are so easy to implement, but sometimes difficult to remember. Turn your ‘ho-hum’ greeters and ushers into ‘amazing’ greeters and ushers.
The Exceptional Greeter is available in two formats: DVD or Thumb Drive. It includes video teaching as well as a participant’s note-taker. The 2 hour workshop is designed to be split into several 10-20 minute teaching segments, each followed by a group oriented question to facilitate workshop discussion & interaction throughout.