• LEAD SMART.
    MAKE A DIFFERENCE.

  • Mystery Guest Services
    for the Local Church

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 COACHING

speaking3

I offer professional coaching services to individuals and leadership teams. My areas of expertise include strategic planning, church growth, customer service, leadership, organizational management and productivity.

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MYSTERY GUEST

mystery-guest

I offer Mystery Guest Services to local churches. I show up at church, unannounced and incognito, evaluating the experience. I will also submit a detailed written assessment and one 90 minute coaching session.

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EXCEPTIONAL GREETER

greet

This workshop offers training for ushers, greeters and hosts on how to provide a welcoming and warm environment as attendees arrive for church each week.
 

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 WEBSITE SERVICES

tlsite-services

I build professional websites for churches, ministries and small businesses. Each website is custom built to meet client’s unique needs. Once complete, clients have full control of the website and have access to me for ongoing support.

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ASANA TRAINING

asana

I offer virtual coaching to individuals and teams on how to most effectively utilize Asana to get things done. Whether it’s a small team, a department or an entire organization, Asana has the potential to maximize productivity. 

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Articles For Ministry Leaders

Tips for Getting More Done Every Day

How often do you feel overwhelmed?  Emails are coming in faster than you can process. Some haven’t been dealt with […]

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What Do Your Guests Really Experience At Church?

Back in the 90’s I was hired by a company to be a mystery shopper. The idea was that I would […]

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How much time do you spend on your yard?

It is absolutely dumbfounding to me how much time and money American’s spend taking care of their lawn. According to […]

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The Secret Ingredient Behind Critical Thinking

The first time I read 1 Kings 3 I was both awed and inspired. It’s the conversation between Solomon and God […]

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Looking For An Exceptional Greeter?

I love to tell the story about a large church in New York City that invites anyone who wants to […]

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How To Know If Guests Will Want To Return

I visited a popular Mexican Restaurant with my 14 year old son a while back. He was convinced I would […]

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10 Tips For Effective Guest Follow-Up

  A while back my wife and I were invited to dinner with another couple in our church. From the […]

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What Is the formula for united change?

I recently spoke with a church member who was frustrated with his local church. He confided he was considering attending elsewhere. […]

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Christmas Music Video's

Following are some of my favorite Christmas Music Video’s. These videos would be great to show PRESERVICE or POSTSERVICE sometime […]

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Time Management 101: The Weekly Schedule

Over the years I’ve occasionally come across a person who prefers to rely on memory for upcoming events and appointments. I […]

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Blind Spots for the Local Church

  I visited a church a while back that had a BIG blind spot. At least, it seemed like a […]

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Blind Spots for the Christian Leader

Back in 1955 a couple of men came up with this great model to help people discuss various aspects of […]

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